shipping, returns, terms and conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Copyright
• All content appearing on this Web site is the property of:
  
  Raven + Lily
  1568 Sunset Blvd., Los Angeles, CA 90026
  Copyright © 2008-2010 Raven + Lily. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2010 Raven + Lily. All rights reserved.



• Trademarks
• All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Raven + Lily. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Raven + Lily or any third party, except as expressly granted herein.



• Privacy Policy
• Global Action Inc. has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for the Global-Act.org website and subdomains and affiliated credit card processing websites. By using or accessing any of our websites, you are accepting the practices described in this Privacy Policy. Global Action assures you that the identity of all who contact us through this website is kept confidential: we do not rent, sell, or exchange our mailing lists and we will always strive to be responsible in our management, truthful in our advertising, and cost-effective in our fund raising. We have been challenging people to be risk takers for God and ministering to the poor and suffering for more than 5 years, and are continually working to ensure every dollar is used to its fullest for this purpose. Anything less would violate the trust we keep with you, with the children, families, and communities we serve, and most importantly, with God. We are committed to the highest standard of stewardship excellence. We will exert every effort to honor any designation of preference you have stated. In certain circumstances, where a project is overfunded or cannot be carried out in accordance with your preference, the funds will be used for similar projects approved by the Board of Directors. As with most other Internet sites, our web servers receive and record information from your browser, including your IP address, cookie information and the page you request. We use this information to provide a high level of security for our visitors, to help diagnose problems with our servers, to administer this website effectively, and to gather broad demographic information about what countries and domains our visitors are from and their behavior on our site. Users should be aware that other websites visited before entering our website might place personally identifiable information within a user?s URL during a visit to their website, and we have no control over such websites. Accordingly, some of this information may be logged by a subsequent website that collects URL information. In some cases our site uses contribution response forms for visitors who choose to use these forms to provide information, request information, and make donations. We collect your willingly submitted contact information (such as your email address). Contact information from response forms is used to process donations, provide receipts and other information about Global Action to our donors. The visitor's contact information is also used to get in touch with the visitor when necessary in order to resolve customer service issues or questions. When providing a donation to Global Action, you will be asked to securely submit financial information through encrypted means (such as a credit card type, number, and expiration date). Global Action has partnered with industry-leading credit card processing companies to ensure the secure, encrypted storage and transmission of your credit card information.



• Shipping & Delivery
• Please allow 4-7 days processing time for each in-stock order. All orders are shipped USPS.
  Orders below $80 - First-class USPS Shipping and handling fee $7.
  Orders between $80 - $125 - Priority Mail Shipping and handling fee $12.
  Orders over $125 - free!
  If you need international shipping, please email us at info@ravenandlily.com with your order and we will contact you for shipping quotes. Thank you!



• Return Policy
• Raven + Lily reserves the right to change its payment procedures at any time without prior notice to you. Because the proceeds from your purchase are transferred to the women co-ops, no monetary returns are possible. If for any reason you are unhappy with your purchase, we will gladly give you an exchange. Buyers are responsible for all shipping costs.



• Miscellaneous
• Monetary donations, without exchange of goods, are 100% tax-deductible. Donations made to Raven + Lily in exchange for goods are NOT tax-deductible.
  We are in full compliance with all federal and state registrations. Global Action is registered as a 501(c)3 charitable organization with the Department of Internal Revenue. Global Action is also registered as a nonprofit tax-exempt organization in every state that requires registration. Illinois dba: Global Action USA NFP. North Carolina: Financial information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at 1-888-830-4989. The license is not an endorsement by the state of NC. You may contact Global Action for a list of the states in which we are registered. Registration does not imply endorsement.